Answer your students' questions
Answer lesson questions the course AI couldn't, once, for every buyer.
·2 min read
Go to Your store → Inbox → Questions. Answer a question once and it shows on that lesson for every buyer. The course AI uses your answer from then on.
Answer a question
- Open Your store → Inbox → Questions. The badge shows how many need you.
- On the Waiting tab, questions asked by the most people are on top.
- Click Answer. Write it yourself or click Draft with AI to start from your lesson.
- Click Post answer. Everyone who asked gets an email.
Each question says why it reached you: the course didn't cover it, or the buyer asked for you.
Keep the list clean
| Action | What it does |
|---|---|
| Merge | Folds a repeat into another question. Its askers move over. |
| Skip | Removes it from the list. The buyer is not told. |
| Hide | Takes an answered question off the lesson. |
| Bring back | Returns a skipped question from the Skipped tab. |
Turn questions off for a course
Under Questions on each product, switch a course off. Buyers stop seeing the questions on its lessons.
How buyers ask
Buyers ask the course AI first, at the bottom of each lesson. Only questions it can't settle, or ones they send straight to you, reach this page. See Ask a question about a lesson.
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