Eden AI

Offer a free trial on a membership

Let buyers try a membership free for a set number of days before the first charge.

·2 min read

Open your membership's Offer step and turn on Offer a free trial under Free trial. Set the Days free, then save. Buyers add their card and pay nothing until the trial ends.

Add a free trial

  1. 01

    Make it a membership

    On the Offer step, give the product a monthly or yearly price. Trials work on memberships only.

  2. 02

    Turn on the trial

    Under Free trial, turn on Offer a free trial and set Days free, from 1 to 90.

  3. 03

    Save

    Click Save. The buy button now says Start free trial.

What buyers see

  • The offer card says "7 days free, then $29/month".
  • Checkout says "$0 today", then the price and the date of the first charge.
  • They can cancel anytime before that date and are never charged.
  • About 3 days before the first charge, Eden emails them the date, the price, and how to cancel.

How trials work

RuleWhat happens
One per personEach email, and each card, gets one trial of a product.
Card up frontThe card is saved at signup and first charged when the trial ends.
Included AI creditsThey arrive with the first payment, not at signup.
Discount codesA code comes off the first real payment.
CancelingAccess stays until the trial ends, then stops. Nothing is charged.

Someone whose trial was already used can still join. Checkout offers Join and pay today.

Track your trials

  • You get a phone alert when someone starts a trial, and a sale alert when they first pay.
  • Your products list shows how many people are in a trial and how many converted.
  • In Customers, a trial member reads "Free trial, first charge" and the date.
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