See how far a customer got
Check which lessons a customer opened, how many chats they started, the AI credits they used, and when they were last active.
In your store, go to Customers and click a person. Each product card shows their Progress: lessons opened, chats, AI credits used, files, and when they were last active.
Check one customer
- 01
Open the customer
Go to Customers and click their name or email.
- 02
Read the Progress row
Under each product you see a bar like 7 of 21 lessons opened, plus Last active with a date.
- 03
See every lesson
Click See every lesson for the full list, grouped by module. Each lesson shows the date they last opened it, or Not opened.
What each number means
| Shown | What counts |
|---|---|
| Lessons opened | Lessons they opened at least once. Resources don't count. |
| Chats | Chats they started with the product's AI, and the last date. |
| AI credits | Credits their chats with this product's AI cost. |
| Files downloaded or saved | Files they downloaded, or saved to their own Library. |
| Last active | The latest of any of the above. |
Anyone in the customer's workspace counts. If a teammate opened a lesson there, it shows as opened.
See everything they paid
Each product card also shows:
- Payment: the first payment, plus membership renewals, like $29 · paid · 3 renewals ($87). Total spent at the top includes renewals.
- AI credits: credits that came with the product, one-time or per month.
- Added from Eden at checkout: an Eden credit pack or plan they took from your Eden offer. It's paid to Eden, so it isn't in Total spent. You earn referral commission on it.
Why don't I see Progress?
Progress shows once the customer has opened the product in Eden. Until then, the card says Not installed yet.
Add, import, and export store customers
Give one person or a whole list access to your products, move a purchase to another email, see your newsletter signups, and export either as a CSV.
Start selling on Eden
Set up your store, pick what to sell, get paid through Stripe, and run it all from Your store.
You bought a Custom AI
Open your purchase, find it again on web or phone, and know what happens when your credits run low.
Email us. A real person reads every message.
Tell us what you tried and where you got stuck. We answer within one business day.
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