Communities

Add products to your community

Give members your products free, or show them products they can buy, on the community's Products tab.

·3 min read

Open your community on the web, click Products, then Add products. Pick Included to give a product to members free, or For sale to show it at its price. Then click Tell members so they hear about it.

Add a product

  1. 01

    Open the Products tab

    In your community, click Products in the left rail. You see it even when it's empty.

  2. 02

    Add products

    Click Add products, search your store, and add one. Any published product works except another community.

  3. 03

    Pick how members get it

    Pick Included (free while they're in) or For sale (they see it at its price).

  4. 04

    Tell members

    Click Tell members next to the product you just added. Post its card in a channel, send a push, or email them.

Changes save right away. You can also edit the list on the product's Products step in the product editor.

Included or For sale

ModeWhat members seeWhat happens
IncludedThe product under YoursIt's added to their purchases right away, free while they're in.
For saleThe product with a lock and its price, under More from youClicking it opens the product's page in a window, where they can buy it.

Coaching, cohorts, workshops, and Ask me can only be For sale.

Products the community comes with, and products a member bought, show under Yours too. If their access ended, the card says Renew.

Free for some people, for sale to others

Click ⋯ on a card, then Only for…. Pick products, cohort runs, or tags like VIP.

  • Included with Only for: free for people who match. Everyone else sees it for sale.
  • For sale with Only for: only people who match see it.

Tell members about a product

Click ⋯ on a card, then Tell members.

ChoiceWhat happens
Pick a channelIts card is posted there, with an optional message.
Send a pushMembers get "New in" your community. Muted members are skipped.
Email themMembers who get announcement emails get one. Once per product.

Pushes and emails for the same product go out at most once a day.

Check what members see

Click View as member to see the tab the way a new member does. When something is for sale, a line at the top shows your sales from this community this month.

When free access ends

An included product stays open while the person is in the community. It closes when they leave, when you remove or ban them, or when their paid access ends. Taking it off the tab, or making it For sale, closes it right away.

A product someone bought, or that you added for them by hand, always stays theirs. Members who get one free show in Customers with the source Community.

On your phone

The iPhone and Android apps don't have a Products tab. Included products show in members' Your access. Product cards in chat show a cover and title, and open if the member owns it.

Ask the community

Get answers from the team and other creators.

Ask in the Eden help channel, see how others use the app, and come to the live workshops. Free with any Eden account.

Join the Eden Community
Still stuck?

Email us. A real person reads every message.

Tell us what you tried and where you got stuck. We answer within one business day.

[email protected]