Communities

Join a community

Get into a creator's community, find it again on web or phone, find its guides and resources, and set up your profile.

·4 min read

A community is a product in a creator's store. Open its page and click the button, like Get it free or Join for $29/month. You're in once it goes through, with a free Eden account.

Join a community

  1. 01

    Open its page

    Use the link the creator shared, or find the community in their store. The page lists what's included.

  2. 02

    Get it

    Free ones say Get it free. Paid ones go through checkout, the same as any product. No Eden account yet? Checkout makes one for you.

  3. 03

    Open it

    Follow the page you land on after checkout and sign in with the email you used. The community opens on Chat. Forum and Events sit beside it, unless the host turned them off. On the web they're in the icon bar on the left; on a phone they're tabs at the bottom.

Some communities ask you to apply first. The button opens the creator's application. If they accept you, you get a private link to join. On a paid one, you only pay once you're accepted.

Already got it with a course

Some communities come with another product, like a course, coaching, or a newsletter. Buy that product and you're in right away. The welcome pop-up says Comes with and the product's name.

Go fromHow
Course to chatClick the community in the course's sidebar, or Community at the top of any lesson. A dot means new messages.
Chat to courseClick Your course (or Your coaching, and so on). On the web it's at the bottom of the sidebar. On a phone it's at the top of the channel list.

Find your community again

WhereHow to get there
WebYour access in the left sidebar, or Store → Your access
iPhone/AndroidThe row of icons at the top of Home, or Store → Your access
Comes withOpen the course, then the community's name or Community

Every community you're in shows there, even one you didn't buy. That covers communities you host, help run, joined free, or were invited to. A red number or gray dot shows new messages, and Live shows when an event is on. See find your communities and purchases.

If you run a store, Communities sits right under Your access in the store sidebar. On the Mac app, the pop-out button next to Open puts a community in its own window.

Your first time in

The first time you open a community, a short welcome walks you through it, one step at a time. You only see the steps that apply.

StepWhat you do
WelcomeThe host's video and note. Click Next (or Done if it's the only step).
Community rulesClick I agree. Not now moves on, but you can't post until you agree.
Set up your profileAdd a photo, what you're working on, a bio, and your links. Click Save and continue or Skip.
You're inPick one of the host's Start here choices, or Say hi in General. Or Look around first.

Close it early and the steps you didn't reach come back next time. To see them again, open Members, then Welcome or Rules. Rules are also in ⋯ → Community rules.

Find guides and resources

Open Forum for posts worth keeping: guides, breakdowns, videos, and files. Its categories, like Start here, Guides, Breakdowns, Wins, and Resources, are listed beside it on the web and in a row at the top on a phone. Pick All posts (web) or All (phone) to see everything.

  • Posts can have files, documents, boards, and tables attached. Tap one to open it, or use Download and Add to workspace when the poster allows it. Only members can open them.
  • Some categories are for the hosts only. You can read and reply there, but not start a post.
  • More in Community posts and events.

Find products from the creator

On the web, open Products in the left rail.

  • Yours lists what you can open: products that came free with the community, and ones you bought.
  • More from the creator lists the rest, each with a lock and its price. Click one to read its page and buy it without leaving the community.
  • Free products also show in Store → Your access on the web and in the Eden app.
  • The iPhone and Android apps don't have a Products tab.

Set up your profile

Your profile is the card people see when they click or tap your name. It shows your photo, what you're working on, a short bio, and your links.

The first-time welcome asks you to Set up your profile. Save it or skip it, and it won't ask again.

Show me in the members list is on to start. Turn it off and you're left out of this community's Members list. People still see you in chat and posts. It's just for this one community, and you can change it in Edit profile any time.

To change it later:

  • Open the ⋯ menu, then Edit profile. On the web it's at the bottom of the icon bar on the left; on a phone it's top right.
  • Or click or tap your own name, then Edit profile.
FieldWhere it shows
Photo, What are you working on?, Bio (300 characters), LinksEvery community you're in
NameOnly this community

For Links, a handle is enough, like @yourname for X or Instagram. Eden turns it into the link. Each icon only goes to its own site, so an Instagram link has to be on instagram.com.

If you sell on Eden, setup starts from your store page's photo, bio, and links. New members get a New badge next to their name for their first 7 days.

Leave a community

On the web, open the community, then ⋯. It's at the bottom of the icon bar on the left, or top right if there's no icon bar. What you see depends on how you got in. The Eden phone apps don't have this.

How you got inWhat the ⋯ menu shows
FreeLeave community. Confirm, and you're out.
Invited, or joined by linkLeave community.
Monthly or yearlyManage membership. Cancel there. You stay in until the paid time ends.
Paid onceNo way to leave: it's yours for life. Turn its notifications off to quiet it.
Comes with a courseFree community: Leave community. Paid: Manage membership if the course is monthly or yearly.

Paying in parts? The menu shows Update card instead.

You can also cancel a membership on the web in Store → Your access, with Manage on the community.

Left a free one by mistake? Open it again from its link or from Store → Your access and you're back in.

The host and the store's team can't leave their own community.

Ask the community

Get answers from the team and other creators.

Ask in the Eden help channel, see how others use the app, and come to the live workshops. Free with any Eden account.

Join the Eden Community
Still stuck?

Email us. A real person reads every message.

Tell us what you tried and where you got stuck. We answer within one business day.

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