Offer a payment plan
Let buyers pay a one-time product in monthly payments instead of all at once.
Open your product's Offer step and turn on Offer a payment plan under Payment plan. Set the number of Payments and Each payment, then save. Buyers choose the plan or paying in full at checkout.
Add a payment plan
- 01
Use a one-time price
On the Offer step, give the product a one-time price. Memberships can't have a payment plan.
- 02
Turn on the plan
Under Payment plan, turn on Offer a payment plan. Set Payments (2 to 12, one a month) and Each payment.
- 03
Save
Click Save. Your product page now says "or 3 payments of $109" under the price.
The payments must add up to at least the full price, and each one must be less than it. The editor shows the total, like "Buyers pay $327 in all ($30 more than in full)."
What buyers see
- Checkout shows two choices: Pay in full and the plan. Paying in full is picked first.
- On the plan, the button says "Pay $109 today", with the dates of the next payments under it.
- They get full access right after the first payment.
- They can't cancel the plan. On the web, Update card in their product's menu changes the card it charges.
How plans work
| Rule | What happens |
|---|---|
| Last payment | The plan ends by itself. Access stays for good. |
| A payment fails | Access pauses right away. The buyer gets an email with a Pay now button. Paying brings access back. |
| Payments stop | If the payment is never made and Stripe gives up, the plan stops for good. |
| Discount codes | A code takes the same share off every payment. 20% off is 20% off each one. |
| Included AI credits | They arrive with the first payment. |
| Order bumps | Not offered with the plan. They still show when buyers pay in full. |
Track your plans
- Your store's Home shows Still owed on plans: the payments left on plans still running.
- In Customers, a plan reads "Plan 2/3", "Plan paused", "Paid in full", or "Plan ended early".
- Every payment counts in your sales as it comes in.
End a plan early or refund a payment
Open the buyer in Customers.
| To do this | Do this |
|---|---|
| Stop the payments, keep their access | Click ⋯ on the product, then End plan, keep access. No more payments are taken. You can't undo it. |
| Refund one later payment | Under Later payments, click Refund next to the payment. Their access and the plan stay as they are. |
| Refund the first payment | Click ⋯, then Refund payment. This also stops the plan and removes their access. |
| Remove their access | Click ⋯, then Revoke access. This stops the payments left. No money goes back. |
Start selling on Eden
Set up your store, pick what to sell, get paid through Stripe, and run it all from Your store.
Offer a free trial on a membership
Let buyers try a membership free for a set number of days before the first charge.
Run a sale
Put products and bundles on sale for a set time, for everyone or only for people with a code. A real countdown shows, and the price goes back up when it ends.
Get answers from the team and other creators.
Ask in the Eden help channel, see how others use the app, and come to the live workshops. Free with any Eden account.
Join the Eden CommunityEmail us. A real person reads every message.
Tell us what you tried and where you got stuck. We answer within one business day.
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