Account & billing

Trash and version retention

How long Eden keeps items in Trash and old versions on each plan, and the 14-day grace after a downgrade.

·2 min read

Items in Trash and old versions are deleted for good after your plan's window: 7 days on Free, 30 on Personal, Personal Plus, and Starter, 60 on Pro, and 90 on Max. After a downgrade, your old window stays for 14 more days.

Days per plan

PlanTrash and old versions kept for
Free7 days
Personal30 days
Personal Plus30 days
Starter30 days
Pro60 days
Max90 days

Retiring plans for early subscribers keep 60 days, like Pro.

The clock starts when an item goes to Trash, or when a version is saved. Eden clears expired items about once an hour.

What's never cleared

  • Items on your boards or in your Library. The window only applies to Trash.
  • The newest version of every item. Restore always has something to go back to.

Downgrading

For 14 days after you move to a lower plan, Eden keeps using whichever window is longer, the old one or the new one. Then the new plan's window applies.

  • Pro to Starter: 60 days for two weeks, then 30.
  • Max to Pro: 90 days for two weeks, then 60.
  • Paid to Free: your old window for two weeks, then 7 days.

This happens on its own. There's nothing to turn on.

Upgrading takes effect right away. Anything not yet cleared gets the longer window.

Deleted for good by hand

Delete permanently and Empty Trash skip every window. That's instant and can't be undone. See Trash and restoring items.

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