Account & billing
Plans, seats, invoices, refunds, and team management.
Plans, seats, and what each tier includes
5 minEden has a permanent Free tier and five paid tiers. Here is what each includes, including the 50 AI credits that come with Free.
How EdenAI credits work
6 minOne unified credit bucket covers every AI action in Eden. This article explains the one-time Free grant, paid monthly allowances, per-action costs (tools are free, context is what costs), resets, and what happens at zero.
Run multiple workspaces on one plan
4 minOn Studio, create separate, private workspaces for each client, brand, or project — all on one bill, sharing your plan's credits, seats, and brands. 5 included, more for $9/month.
Put your business name and VAT number on invoices
3 minAdd your company name, address, and VAT or tax number once, and every Eden invoice prints them. It fixes invoices you already downloaded, too.
Download invoices and receipts
3 minEvery Eden charge has a downloadable invoice PDF you can send to accounting. Here is where to find them and how to change what prints on them.
Canceling, pausing, and refunds
4 minHow to cancel an Eden subscription, what happens to your data, and how refunds are handled.
Export your workspace
3 minDownload everything you've put into Eden as a zip — documents and cards as markdown, saved links as a spreadsheet, your highlights, and your uploaded files.
Trash and version retention
5 minHow long Eden keeps trashed items and old version snapshots before reaping them, per plan. Includes the 14-day grace window after a plan downgrade so nothing falls off a cliff the moment your card is charged.
Set up Eden for your agency
6 minA start-to-finish guide for agencies and freelancers running content for clients — one workspace per client, shared credits and seats, separate social accounts, and your Custom AIs everywhere.
Email us. A real person reads every message.
Tell us what you tried and where you got stuck. We answer within one business day.
[email protected]