Account & billing

Plans, seats, invoices, refunds, and team management.

How AI credits work

3 min

What costs credits, how many each plan gets, when they reset, and how to buy more.

Cancel your plan or get a refund

3 min

How to cancel an Eden subscription, what you keep afterward, and when you can get a refund.

The $5 Discover plan

4 min

Eden Discover costs $5 a month or $30 a year. It opens your content strategy, all of Discover, a watch list of 5 creators, 50 AI credits, building store products, the 30-Day Creator Sprint, and the Eden community.

Plans and pricing

4 min

What each Eden plan costs, what it includes, and how upgrades, downgrades, and team seats work.

The welcome offer

2 min

Start Eden for $5. Right after you pay, you get 72 hours to switch to Starter or Pro yearly at 33% off, with 12 AIs as a bonus.

Brand workspaces

2 min

On Agency Lite or Agency, give each client or brand a private brand workspace that shares your bill, credits, seats, and brands. 5 included on Agency Lite, 25 on Agency, more for $9/month each.

Workspace and profile pictures

2 min

Change the picture on your workspace or your profile, on the web or your phone.

Your referral link and earnings

5 min

Get your Eden referral link, see what you earn, and get paid through Stripe.

The 30-Day Creator Sprint ($199)

3 min

One payment of $199 for a daily plan with 30 days of Eden Pro and two bonuses included. Sold at Eden's live workshops and on Eden's ad pages. Nothing renews.

Keep Pro after your 30 days

2 min

Bought the $199 Creator Sprint? Turn on Pro monthly now. Nothing is charged until your 30 days end.

Turn your 30 days into a full year

2 min

For 72 hours after you buy the $199 Creator Sprint, add a full year of Eden Pro for $299. After that, your $199 counts toward a yearly plan.

Trash and version retention

2 min

How long Eden keeps items in Trash and old versions on each plan, and the 14-day grace after a downgrade.

Put your business name and VAT number on invoices

2 min

Add your company name, address, and tax number once, and every Eden invoice prints them.

Export your workspace

2 min

Download a zip of your notes, cards, saved links, highlights, and uploaded files.

Download invoices and receipts

1 min

Find every Eden charge and download an invoice PDF for your records.

Set up Eden for your agency

3 min

Give each client a private workspace on Agency Lite or Agency, with one bill, shared credits and seats, and your Custom AIs and skills shared or moved in.

Moving from Max to Agency Lite

2 min

Max plans that already had brand workspaces can switch to Agency Lite for free, at the price they pay now.

Move workspaces you already have onto your plan

2 min

On Agency Lite or Agency, turn workspaces you made before upgrading into brand workspaces that share your plan. Any plan they paid for on their own ends and the unused time is refunded.

Agency Lite and Agency plans

2 min

What the two agency plans include, how they differ from Max, and how to get one.

See usage and cap credits per client

2 min

See how many pooled credits each client used this month, and set a monthly cap so one client can't use them all.

Still stuck?

Email us. A real person reads every message.

Tell us what you tried and where you got stuck. We answer within one business day.

[email protected]