Account & billing

Brand workspaces

On Agency Lite or Agency, give each client or brand a private brand workspace that shares your bill, credits, seats, and brands. 5 included on Agency Lite, 25 on Agency, more for $9/month each.

·2 min read

Click your workspace name in the sidebar, then New workspace, and pick Brand workspace. The new workspace is private but runs on your Agency Lite or Agency plan: one bill, one credit pool, one set of seats and social brands.

Setting up for clients? See Set up Eden for your agency.

Create one

  1. 01

    Open New workspace

    Click your workspace name in the sidebar and choose New workspace. Have more than three workspaces? It's at the bottom of All workspaces.

  2. 02

    Pick Brand workspace

    Name it and pick Brand workspace. Separate workspace is different: it starts on its own Free plan with its own billing.

  3. 03

    Confirm the add-on if you're full

    If all your included workspaces are in use, the button says Continue. You'll see the $9/month add-on and the prorated charge before anything is created.

PlanIncludedMost you can have
Agency Lite510, at $9/month each extra
Agency25No limit, $9/month each

Not on either? Brand workspace shows as locked. Click it to open the agencies page, where you can see the agency plans and book a call.

Already have workspaces from before you upgraded? Move them onto your plan from Settings → Agency → Brands → Add existing workspace. See move workspaces you already have.

What's shared and what's separate

Shared across all of themSeparate in each workspace
Your billBoards, notes, Library, chats, Custom AIs
Credits (one pool)Connected social accounts
Seats (one person uses one seat, not one each)Members. Someone in one workspace sees nothing outside it.
Social brand slots

Manage people in one place

In your main workspace, go to Settings → Agency. Each workspace has a card with its members.

  • Type an email under Teammates and click Add. People who already use Eden are added right away. Others get an invite email.
  • Click an Add [name] chip to add someone already on your team.
  • Click Remove or Revoke to take someone out or cancel an invite.
  • A new person uses a seat. Out of seats? Add one in Settings → Members for $15/month.
  • On Agency Lite and Agency, Client guests lets you invite a client to a few boards for free. Guests use no seat and never see AI chats.

Billing

A workspace on your plan has no bill of its own. Its Settings → Billing shows Billing managed elsewhere with a link to your main workspace. Change the plan or card there.

If your plan ends, these workspaces drop to Free. Their content stays.

To take one workspace off your plan, click Remove from plan on its card in Settings → Agency → Brands. It goes back to Free and keeps everything in it.

Ask the community

Get answers from the team and other creators.

Ask in the Eden help channel, see how others use the app, and come to the live workshops. Free with any Eden account.

Join the Eden Community
Still stuck?

Email us. A real person reads every message.

Tell us what you tried and where you got stuck. We answer within one business day.

[email protected]