Getting started

Set up Eden for your agency

Give each client a private workspace on Agency Lite or Agency, with one bill, shared credits and seats, and your Custom AIs and skills shared or moved in.

·3 min read

On Agency Lite or Agency, make one workspace per client: open Settings → Agency and click New workspace, then pick Brand workspace. Each brand workspace is private but shares your bill, credits, seats, and brands.

Agency Lite or Agency?

Agency LiteAgency
Credits (shared)4,500 a month15,000 a month
Store fee per sale2%2%
Seats included310
Client workspaces5, up to 1025, no limit
Social brands2050
Free client guestsYesYes
Analytics history365 days365 days
Extra seats / workspaces$15 / $9 a month$15 / $9 a month

To get one, book a demo call on the agencies page, or start from the Running an agency? block in Settings → Billing. Both are sold on the web only. Max doesn't include client workspaces. On Max with some from before October 5, 2026? See moving from Max to Agency Lite.

Set up a client

  1. 01

    Create the workspace

    In your main workspace, open Settings → Agency and click New workspace. Name it after the client and pick Brand workspace. Separate workspace starts on its own Free plan. Leave Add client starter boards on to get Brand and Scripts boards plus a Research folder with a Hook breakdown table.

  2. 02

    Add your team

    Each client has a card in Settings → Agency. Click an Add [name] chip or type an email under Teammates. A teammate uses a seat and sees the client's chats.

  3. 03

    Invite the client as a guest

    Under Client guests, pick the boards, type the Client's email, choose Can edit or Can view, and click Invite guest. Guests are free, see only those boards, and never see AI chats.

  4. 04

    Connect the client's social accounts

    Switch to the client's workspace and open Settings → Social accounts. See connect your social accounts.

Use your Custom AIs and skills with every client

  • Share them: in Settings → Agency, turn on a Custom AI under Shared Custom AIs or a skill under Shared skills. It shows in every client workspace for your team. Edit it once in your main workspace and every client gets the change. Guests never see it.
  • Copy or move one: open a Custom AI card's ⋯ menu and pick Copy or move to workspace. Move takes it out of this workspace. Old chats with it stay behind.
  • Move a skill: in Settings → Skills, open a skill's menu and pick Move to workspace.
A Custom AI card with its ⋯ menu open, showing View details, Open in studio, Share, Copy or move to workspace, and Sell this AI
Copy or move to workspace is in the ⋯ menu on each Custom AI card.

Purchased and marketplace Custom AIs, and Custom AIs you sell in your store, can be copied but not moved.

Research a client with the agency skills

On Agency Lite and Agency, every agency and client workspace has three extra skills. Type / in chat to run one:

  • industry-research finds top posts in the client's niche and saves them to the Research board.
  • pattern-sweep sorts a research board into patterns and writes up what to make.
  • hook-breakdown fills the Hook breakdown table, one row per saved post.

See usage and cap a client

Settings → Agency → Usage by client shows the credits each client used from your pool this month and when it last used AI. Click Set cap to stop one client from using more than a set number of credits a month. Once a client hits its cap, its AI stops until the pool resets or you raise the cap.

Move chats and boards over

  • Chats: right-click a chat in the sidebar and pick Copy to workspace.
  • Boards: right-click a board and pick Duplicate to workspace….

What your client sees

  • As a guest: only the boards you shared, under Shared with me. No chats, no other boards.
  • As a member: their whole workspace, but never your other clients, your main workspace, or your billing.
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