Account & billing

How AI credits work

What costs credits, how many each plan gets, when they reset, and how to buy more.

·3 min read

Chat replies, boosts, and AI images all spend from one credit balance. Searching, tools, and publishing are free. See your balance and history in Settings → Usage.

How many credits you get

PlanCredits
FreeNone
Discover50, one time, no expiry
PersonalNone
Personal Plus150 a month
Starter200 a month
Pro750 a month
Max3,000 a month, shared
Agency Lite4,500 a month, shared
Agency15,000 a month, shared

Free has no credits, but you get 3 free chat messages, once, on Eve Fast. A line under the chat box counts them down. After the third, the chat box becomes a Keep going for $5 card: click Try Eden for $5 to get the Discover plan and its 50 credits.

Bought a Custom AI from a creator's store? You get 50 one-time credits to chat with it, even on Free. You get them once, not once per purchase.

Credits belong to the workspace. Everyone in it spends from the same balance. On Agency Lite and Agency, every brand workspace on the plan spends from that same pool too.

What each action costs

ActionCredits
Eve Fast reply1
Eve Max reply2
Claude Sonnet 5.5 or Kimi K3 reply4
GPT 6.1 Sol reply5
Claude Opus 5.5 reply6
Boost1
Text post or typography slide2 each
AI image3 each
Instagram Auto-DM sent1
X Auto-DM sent1
Extra Weekly Strategist report25
Tools in chat, Discover search, creator lookupFree
Publishing a scheduled postFree

Pick the model with the switcher on the chat box. Chat starts on Eve Fast.

The model menu opened from the chat box, listing Eve and other models, with the credit balance and reset date at the bottom
Click the model name next to the mic. Your balance shows at the bottom.
  • Very long chats cost extra. A turn with a lot of context adds a surcharge on top of the reply. On Eve Fast it starts at 200,000 tokens. On other models it starts at 100,000. It's capped per turn.
  • Deep Social and Deep Synthesis bill by how much they read.
  • Eden MCP calls from Claude or other AI apps cost 0.1 to 0.5 credits for searches and research. Reading your own boards and notes, and every save, is free.
  • Failed replies are free. If a reply errors or you stop it early, you aren't charged.

When credits reset

Monthly credits reset once a month on the day you subscribed, even on yearly plans. Unused monthly credits don't carry over. The Resets line under your balance shows the exact time.

If you upgrade mid-cycle, your monthly amount switches to the new plan's amount right away.

On the $5 plan's free month of Pro (or 3 free days of Pro), you keep your 50 credits. Pro's 750 monthly credits start with your first paid Pro month.

Buy more credits

The workspace owner can buy a one-time pack in Settings → Usage:

PackPrice
200 credits$19
750 credits$59
1,500 credits$129
  • Bought credits never expire.
  • Eden spends your monthly credits first, then bought ones.
  • Turn on Auto-refresh when I hit 10 credits to buy a pack automatically when you run low.
  • Or turn on Auto-upgrade my plan when I run low on credits to move to the next plan instead. It charges your saved card, prorated. On the top plan it buys credits instead.
  • X Auto-DMs need one of these two turned on.
The Add more credits card in Settings → Usage with the 200, 750, and 1,500 credit packs and the auto-refresh and auto-upgrade checkboxes

When you run out

A popup appears when you try the next paid action. On a paid plan, buy a pack or upgrade. On Free, it offers the $5 Discover plan. Search and browsing keep working.

The 3 free chat messages are for chat in the Eden app only. Eden MCP from Claude or other apps needs credits.

Instagram Auto-DMs pause at zero and start again once you have credits.

Credits from a creator's product

Some products you buy from creators include AI credits. The product page says so. They land as bought credits, so they never expire.

If a charge looks wrong, email [email protected] with your workspace name and the rough time.

Ask the community

Get answers from the team and other creators.

Ask in the Eden help channel, see how others use the app, and come to the live workshops. Free with any Eden account.

Join the Eden Community
Still stuck?

Email us. A real person reads every message.

Tell us what you tried and where you got stuck. We answer within one business day.

[email protected]