Custom AI

Connecting knowledge to a Custom AI

Add boards, notes, files, links, creators, and brands so your Custom AI works from your material.

·3 min read

Open the Custom AI and go to the Knowledge tab. Pick Add from workspace, Add a creator, Add a brand, or Paste a link, or drop files onto the page.

What you can add

OptionWhat it adds
Add from workspaceNotes, boards, PDFs, images, and anything else saved in your workspace.
Add a creatorA creator's public posts. See add creators as sources.
Add a brandA brand's ad library.
Paste a linkA YouTube video, social post, or ad.
Drop files anywhere or browsePDF, EPUB, Markdown, images, audio, and video.

Files you upload are saved to your Library first, then attached. You can use them anywhere in Eden.

A Custom AI can hold up to 250 sources.

Add from anywhere else

You don't need to open the Custom AI first.

  • Right-click a card or board on a board, or an item in your Library, and choose Add to Custom AI. Select several first to add them all.
  • In Discover, right-click a post and choose Add to Custom AI.
  • While chatting, click Add under knowledge in the right sidebar. See the chat sidebar.

If something is already attached, Eden tells you instead of adding it twice.

Control when a source gets used

Boards and notes stay live. Edit the board and the Custom AI sees the new version.

You don't pick sources per message. Eden pulls in the ones that fit your question. To change that for one source, click its gear icon and set Retrieval:

  • Always available: always in reach.
  • Use when relevant: the default. Used when it fits the question.
  • Only when asked: used only when you ask for it.

Fill in Use when to tell it when a source matters, like "when drafting a product launch post."

See which sources it used

Under each answer, click the sources used line (like "3 sources used") to see what it read. If it used the wrong thing, click Wrong source? and pick Only use when I ask or Remove source.

Let it see more (or less) of your workspace

Go to Configure → Workspace access:

  • Only chat attachments: only what you attach in the conversation.
  • Connected sources: the default. Only what's on the Knowledge tab.
  • Anything in this workspace: it can also search the rest of your workspace when it helps.

To use something for just one question, @ mention it in the chat. That doesn't add it to the Knowledge tab.

Still stuck?

Email us. A real person reads every message.

Tell us what you tried and where you got stuck. We answer within one business day.

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